Find open Help Desk Software RFPs from state agencies, local governments, school districts and higher ed institutions.
13 opportunities shown.
CountyMD
Posted
Oct 13, 2026
Nov 3, 2026
Design build atrium ballistic-resistant officer desk on raised platform; desk will be utilized by our Sheriff's deputies and positioned adjacent to the screening checkpoints to observe individuals entering the courthouse and provide immediate security response capabilities.
Naval Surface Warfare Center (NSWC)
FederalDC
Posted
Nov 21, 2023
Nov 11, 2028
IT and telecom - end user: help desk; workspace, print, productivity tool (HW/Perpetual SW).
Lehigh County Housing Authority
Special DistrictPA
Posted
Oct 4, 2026
Nov 2, 2026
Provide comprehensive, proactive it managed services, including: on-site and remote services, 24/7 monitoring, website management, preventative maintenance, help desk support, cybersecurity, strategic it consulting, and scalable infrastructure management.
CityVT
Posted
-
Oct 16, 2026
The Town of Grand Isle, Vermont is seeking proposals for professional IT managed services, including network support, 24/7 monitoring, security, hardware maintenance, software updates, troubleshooting, backup/disaster recovery, help desk support, and special project consulting for a three-year period.
Western Wyoming Community College
Higher EducationWY
Posted
Sep 15, 2026
Oct 19, 2026
Western Wyoming Community College District is soliciting proposals for contracted Information Technology services.
Virginia Department of Medical Assistance Services
State AgencyVA
Posted
Feb 5, 2026
Dec 31, 2026
The Virginia Department of Medical Assistance Services (DMAS) issued a Future Procurement (FPR) to acquire a Provider Services Solution to manage provider enrollment, credentialing, and help desk services.
SSA Office of Acquisition Grants
FederalMD
Posted
Oct 8, 2026
Oct 22, 2026
The Social Security Administration is seeking information on commercial capabilities for its Social Security Television (SSTV) network, including media-signage servers, software, and media players.
Paradise Valley Unified School District 69
School DistrictAZ
Posted
-
Oct 20, 2026
The district seeks an IT consulting partner to compare its Information Technology Department with comparable school districts in areas including organization, services, complexity, resource allocation, and staffing.
StateCO
Posted
-
Nov 2, 2026
The Colorado Department of Health Care Policy and Financing seeks a contractor to support administration of the State’s School Health Services program.
South Carolina Division of Procurement Services
State AgencySC
Posted
-
Dec 27, 2028
The State of South Carolina (via the State Fiscal Accountability Authority's Division of Procurement Services) is soliciting bids for a statewide term contract to provide HP-Poly video conferencing equipment, audio systems, services, and support packages at fixed discounted prices.
School DistrictFL
Posted
Sep 22, 2026
Oct 22, 2026
Florida Virtual School seeks qualified proposers to provide inbound and outbound call-center operations, Tier 1 help-desk support, and technical assistance for FLVS students and staff.
Naval District Washington Fire & EMS
Fire DepartmentMD
Posted
Jan 7, 2026
Nov 10, 2028
The Naval Surface Warfare Center Indian Head Division (NSWC IHD), on behalf of the U.S. Department of Defense, is seeking to establish Blanket Purchase Agreements (BPAs) for IT and telecommunications services and standard commercial supplies under PSC 7E20 and NAICS 423430.
CityNJ
Posted
Oct 8, 2026
Oct 29, 2026
The work shall consist of maintaining and hosting the Township’s and the Police Department’s official websites.
Recent board meeting, budget, plan, and contract evidence, connected to the buyer and relevant decision-makers.
- City of Lindsay officials reported their AR system has not worked since 2017, and utility billing runs frequently hang, burdening staff with manual resets. - The city lacks a customer self-service portal, forcing residents to call or pay by phone, and maintains a room full of paper documents needing digitization. - Fixed assets are tracked on spreadsheets, with no dedicated asset management system in place, according to the finance officer. - The finance officer advocated for a new cloud-based system that includes a customer portal, document management, asset management, text messaging, and payroll integration.
- The city's fiscal committee reviewed performance showing average 311 phone wait times of 300 seconds, ten times the under-30-second goal, prompting calls for automated routing and self-service. - A formal RFP for AI chatbot services linked to customer service scripts is out and under evaluation, with a pilot expected to go live this fiscal year. - City leadership prioritized technology to reduce routine call volume, citing staffing volatility as a driver and seeking more self-service options for residents. - Commissioners requested adding 311 and FOIA request automation to the November workshop agenda for prioritization and broader…
