Description: The City of Tampa seeks a contractor to provide professional answering services for Mobility and Water Department calls after business hours, on weekends and holidays, and during emergencies. The contractor must answer, document, route, and dispatch calls promptly, provide English-Spanish interpretation and daily reporting, retain call records and recordings, and supply a dedicated representative. Services are required year-round, with continuous 24-hour coverage available if the City directs it.
City · FL, US
Solicitation files and supporting documents for this bid.
Adjacent opportunities open for bidding right now.
Posted
Sep 28, 2026
Oct 23, 2026
Seeking proposals for telephone answering services during non-business hours. Services include receiving initial calls reporting deaths and the necessary follow up procedures required to meet the operational needs for the office and investigations.
Maine Office of the Attorney General
State AgencyME
Posted
Sep 28, 2026
Oct 23, 2026
The Maine Attorney General’s Office of the Chief Medical Examiner seeks a vendor to provide after-hours telephone answering and coverage for a five-year period. The contractor will capture death-report information, enter it into the OCME case-management system, coordinate with investigators and medical personnel, and maintain call logs and service continuity during holidays and emergency shutdowns. The contract has an initial two-year term with up to three one-year renewal options, and proposals are evaluated on qualifications, technical approach, and cost.
Maine Office of the Chief Medical Examiner
State AgencyME
Posted
Sep 28, 2026
Oct 23, 2026
The Maine Office of the Attorney General’s Office of Chief Medical Examiner seeks a vendor to provide after-hours telephone answering and coverage for death reports and related follow-up. The contractor will collect and document decedent, scene, circumstantial, medical, and social-history information, enter case data, coordinate with OCME personnel, and maintain call logs. Service is required from 4:30 p.m. to 7:30 a.m. on weekdays, throughout weekends, and on recognized holidays; proposals are due October 23, 2026, at 4:00 p.m. EDT.
CityFL
Posted
Oct 9, 2026
Oct 15, 2026
Provide Professional Answering Services (Services) currently needed by the Mobility & Water Departments. The service is needed to answer calls to the City after normal business hours Monday through Friday, all day Saturday and Sunday, all day on Holidays, and during Emergencies. See attached file.
Decision makers connected to this RFP from City of Tampa.
