Executive Summit 2026
Organized by CS Week (CS Week Annual Conference / Innovate UtilityCX)
An exclusive, invitation-only gathering designed by and for C-level utility leaders.
- Dates
- Apr 13-14, 2026
- Location
- Tampa, FL
- Deadline
- -
- Attendees
- 500
- Vendors
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About this conference
An exclusive, invitation-only gathering designed by and for C-level utility leaders. Centered on strategy, customer experience and organizational culture, the Summit provides actionable insights that drive customer-first initiatives. Executives return year after year to exchange ideas, strengthen collaboration and sustain the high-value relationships that shape the future of the utility industry. The summit uses interactive formats—like panels, keynotes, polling and small-group discussions—to tackle pressing and emerging utility issues, including: AI's impact on operations, CX and workforce; Crisis management during outages, disasters and cyberattacks; Engagement strategies for underserved communities; Load growth, demand response and infrastructure challenges; Workforce recruitment, development and retention; Modern customer service across cultures and generations; Innovative solutions to enhance customer engagement.
Attendee roles and functions
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Conference verticals
Public-sector and commercial markets covered by this event
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